Consent Policy

1. Introduction

At AccountPro, we value your privacy and are committed to being transparent about how we collect and use your data. This Consent Policy explains what types of consent we collect and how we manage it.

2. Types of Consent

We collect the following types of consent:

  • Cookie Consent: When you first visit our website, we ask for your consent to use cookies and similar technologies.
  • Marketing Consent: We may ask for your consent to send you marketing communications about our services.
  • Service-Related Consent: When you request our accounting services, we obtain your consent to process your personal and business information for service delivery.

3. How We Collect Consent

We collect your consent through various methods:

  • Cookie consent banners on our website
  • Checkboxes on our contact and service request forms
  • Written agreements for professional services
  • Email confirmations for specific activities

In all cases, we aim to make the consent process clear, unambiguous, and easy to understand.

4. Managing Your Consent

You can manage, withdraw, or update your consent at any time by:

  • Contacting us directly via email or phone
  • Adjusting your browser settings for cookies
  • Using the unsubscribe options in our marketing communications
  • Submitting a formal request to update your preferences

5. Children's Consent

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. When you first visit our site, you'll be asked to consent to these technologies. You can adjust your cookie settings at any time through your browser settings.

We use the following types of cookies:

  • Essential Cookies: Required for the website to function properly
  • Analytical Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Enable enhanced functionality and personalization

7. Changes to Our Consent Policy

We may update this Consent Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or contacting you directly.

8. Contact Us

If you have any questions about our Consent Policy or wish to update your consent preferences, please contact us:

  • By email: [email protected]
  • By phone: +60 3-2710 8628
  • By mail: Menara UOA Bangsar, 5 Jalan Bangsar Utama 1, 59000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia